ZeroCore Privacy Policy

ZeroCore is designed for use in regulated financial environments.

We prioritise data protection, controlled access, and full transparency in how information is processed within the platform.

Information We Process

ZeroCore processes information strictly within the context of the services provided to each institution.

This may include:

User and organisational information (e.g. names, roles, contact details)

Operational data (e.g. workflows, documents, interactions)

System and usage data (e.g. logs, access events, performance metrics)

All data is processed within defined scopes and environments.

2. How Information Is Used

We use your information to enhance your experience and improve our services:

Service Delivery: Your data helps us provide personalized responses, suggestions, and other features of Reboot.

Improvement and Development: We analyze usage data to improve Reboot’s features and functionality.

Customer Support: If you contact us for support, we may use your information to address and resolve your concerns.

Security: We use information to maintain the safety and security of Reboot, including monitoring for suspicious activities and improving fraud detection.

3. AI Processing & Control

ZeroCore includes AI-driven components that assist in analysis, drafting, and decision support.

AI outputs are traceable and auditable

Human users remain in control of final decisions

System actions and changes are fully logged

Where applicable, learning systems operate on sanitised and controlled data inputs.

4. Data Security

ZeroCore implements security measures appropriate for financial environments, including:

Role-based access control (RBAC)

Data isolation per tenant and environment

Secure data handling and storage

Continuous monitoring of access and system activity

5. Data Sharing

ZeroCore does not share client data with third parties except:

When required for system operation (e.g. infrastructure providers)

When explicitly agreed with the client

When required by applicable law or regulation

All data access is controlled and logged.

6. Data Retention

Data is retained based on:

Client-defined policies

Regulatory requirements

Operational necessity

Retention settings can be configured per environment.

7. Your Rights & Control

Depending on the deployment model, institutions and users may:

Access and review stored data

Request corrections or updates

Define retention and access policies

Control how data is processed within workflows

8. Third-Party Services

ZeroCore may integrate with external systems.

These integrations operate under controlled access and defined permissions.

9. Updates to This Policy

This policy may be updated to reflect changes in the platform or regulatory requirements.

Updates will be communicated through appropriate channels.

9. Contact

For questions regarding this policy or data handling practice