1. Scope of Use


These Terms & Conditions govern the use of the ZeroCore platform.


ZeroCore is designed for use by financial institutions and authorised users within controlled environments. Access and use of the platform are subject to agreed deployment models, including Proof of Concept (PoC) and full implementation phases.


2. Platform Use


ZeroCore provides AI-powered workflow orchestration, including analysis, monitoring, document processing, and decision support.


Users agree to:


Use the platform in accordance with applicable laws and regulations

Operate within defined organisational policies and permissions

Ensure that access credentials are securely managed

The platform is intended to support operational processes, not replace institutional decision-making responsibilities.


3. AI-Assisted Functionality

ZeroCore includes AI components that generate outputs, recommendations, and automated actions.

AI outputs are assistive and subject to human validation

Institutions retain full responsibility for final decisions

All actions and outputs are traceable and auditable


4. Access & Permissions


Access to ZeroCore is controlled through role-based permissions.

Users are granted access based on organisational roles

Actions within the system are logged and attributable

Institutions are responsible for managing user access and roles


5. Data Ownership & Responsibility


All data processed within ZeroCore remains the property of the client institution.

ZeroCore does not claim ownership over client data

Institutions are responsible for the accuracy and legality of data provided

Data processing occurs within defined and controlled environments


6. Security & Compliance


ZeroCore is designed to operate within regulated environments.

Security measures include access controls, monitoring, and data isolation

The platform supports compliance with AML, KYC, and related frameworks

Institutions remain responsible for regulatory compliance within their operations


7. Integration & Deployment


ZeroCore may integrate with existing systems through controlled interfaces.

Deployment may begin with a Proof of Concept (PoC) phase

Full implementation is subject to separate commercial agreements

Integration scope and responsibilities are defined per deployment


8. Service Availability


ZeroCore is provided as a managed platform.

Availability, performance, and support levels may vary by deployment agreement

Planned maintenance and updates may occur to improve functionality and security


9. Limitations of Use


Users must not:

Attempt to bypass system controls or security mechanisms

Use the platform for unlawful or unauthorised purposes

Introduce harmful or malicious data into the system


10. Liability


ZeroCore provides tools and outputs to support operations.

The platform does not assume responsibility for business decisions made by users

Institutions remain accountable for how outputs are used

Liability is limited to the extent permitted by applicable law and contractual agreements


11. Governing Framework


Applicable law and jurisdiction are defined within the commercial agreement between ZeroCore and the client institution.